Shipping and Delivery
Domestic Shipping (Singapore) – Delivery
| Type of Delivery | Delivery Time | Delivery Charge | Delivery Notification | |
|---|---|---|---|---|
| Free Domestic Delivery |
1 to 7 working days
Mondays to Fridays, |
$0
*For orders above $100 only*
*Except CBD, Sentosa & No-Delivery Zones* |
Our customer service representative will contact you within 2 working days upon receiving your order to confirm delivery date. |
|
| Standard Delivery |
2 to 3 working days
Mondays to Fridays,
Saturdays, |
$12
*Except No-Delivery Zones* |
You will receive an email when your order has been sent out. You will be able to track your order with the tracking number provided. |
|
| Express Delivery | 1 to 2 working days
Mondays to Fridays,
Saturdays, |
$18
*Except No-Delivery Zones* |
You will receive an email when your order has been sent out. You will be able to track your order with the tracking number provided. |
|
**In the event of unsuccessful delivery**
| Type of Delivery | Re-Delivery Option |
|---|---|
| Free Domestic Delivery |
1. Standard Delivery $12*
2. Express Delivery $18*
3. Domestic Delivery $20 |
| Standard/Express Delivery |
None.
Items will be delivered to a designated post office or POPStation for self-collection within the stipulated period stated on your Delivery Advice. |
*Not applicable for bulky items or parcel > 15 kg.
Domestic Shipping (Singapore) – Self-Collection
You can self-collect your orders from our office located at:
159 Sin Ming Road
#03-06 Amtech Building Lobby 2
Singapore 575625
Mondays to Fridays, 9 am to 5 pm
Upon receiving your order confirmation via email, the earliest you can collect your items is on:
- the same day (if you placed your order before 3:00pm), or
- the next working day.
International Deliveries
Please email us at sales@soonlain.com listing the items you wish to purchase and shipping address, our sales representatives will get back to you as soon as possible with the shipping rates and details.